Thank you for shopping with us! We strive to provide a seamless shopping experience, including reliable shipping options. Please review our shipping policy below:
1. Shipping Locations
We currently ship to all locations within the United Arab Emirates.
2. Processing Time
Orders are typically processed within 1-3 business days. Please note that processing times may vary during peak seasons or promotional events.
3. Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: 3-5 business days
- Express Shipping: 1-2 business days
Delivery times may vary based on your location and local courier services.
4. Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. We occasionally offer free shipping promotions, which will be clearly stated on our website.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order on our website or through the courier's website.
6. International Shipping
At this time, we do not offer international shipping. We only ship within the UAE.
7. Missing or Lost Packages
If you believe your package is lost or missing, please contact our customer service team at aedeals92@gmail.com within 7 days of the expected delivery date. We will work with the courier to resolve the issue.
8. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receipt. We will provide instructions on how to return the item and receive a replacement or refund.
9. Changes to Shipping Policy
We reserve the right to update or change our shipping policy at any time. Any changes will be posted on this page, and the revised date will be reflected at the top.
Thank you for choosing us! If you have any questions or concerns about your order, please contact us at aedeals92@gmail.com.